Spur

We were greeted with friendly staff. Stanley was our waiter and was really help full and professional. Our breakfast , no complaints, all good. Coffee arrive with a small biscuit on the saucer, but I would prefer it to be sealed in a wrapper. I almost chocked when the Spur birthday song blasted out of the speaker. Andy was also really friendly and helpful. We will go back again.

Great for birthdays and breakfasts, the service is great and the food is always good . Great recommendation for breakfasts and anytime of the day. Plus a nice play area for kids and it is safe as well

I had a great experience at Spur. The food is consistently delicious and always up to the high standard you expect — especially the steak, which was absolutely great. It’s also very affordable for the quality of food you get, making it great value for money. What really stands out is how family-friendly it is — the entertainment for children is excellent, making it such an easy and enjoyable outing. The staff are very accommodating, friendly, and attentive, which makes the whole experience even better. The restaurant itself is modern, clean, and well-maintained, creating a welcoming and comfortable environment. Overall, a reliable spot for great food, great value, and a relaxed family atmosphere. Highly recommended!

Stanley was our server, he was thoughtful and made eating at spur a memorable experience for my visiting family. Would come again!

Really great service at this Spur, was there for breakfast and truly awesome service. Food arrived really quick and was perfectly done. Enough entertainment for kids and just really happy how efficient they operated

Mani was great and very efficient Very Kind and passionate Thanks a lot Mani you definitely deserve a promo!!!⚡️

Happy Birthday song is too LOUD

Food came out cold

I Really do hope that this review gets noticed, I am a weekly customer at Spur Canvandish square and the reason thereof is because of Andy, he is the literal reason for me being here every Monday, Andy’s customer service is second to none and as a operations manager for multiple years the way I see him interact with his colleagues is something I have not seen in a while his calm demeanour and leadership really exemplifies what a manager is and I truly hope that the company looks at him, there’s many more things I could say but for now I would like to say that you have a absolute star on your hands and I would hire him in a heartbeat if I get the opportunity

I’m writing this specifically to praise one individual - Andy (second in charge). I frequent spur quite often and I frequent this spur the most, with it being close to my home and work, and without fail the best part about coming here is the customer service I receive from Andy. He always makes one feel welcome, and he makes you feel like more than just a patron! He is exceptional in his people skills, his ability to handle problems that may arise and warm demeanour is truly second to none. After today’s exceptional service, I could not bring myself to not bring under your attention the amazing individual you have as a staff member. If ever there is one person I would strongly recommend for an increase/promotion/praise, it is Andy. You have a gem!

Well taken off, the service was great as the Manager was going around checking if his customers are Okey.

Ordered Unreal breakfast and when we got it it was Luke warm. Told the waitress and the manager when we saw them.

Just want to say thank you Cynthia was wonderful she really made my daughter birthday specail and to the management team was busy was so organized this is why I love this spur.

great steak. great coffee

I enjoy my visits and meals BUT I do not want to subjected to the cacophony blasted from your audio system whilst trying to enjoy my meal. You're not going to turn tables quicker by playing music that loudly. This trend has grown and establishments are losing customers. Please take heed.

Merveilleux endroit pour un bon repas en famille

I need to commend Ottawa spur for the most amazing ribs ever... Definitely became my fav spur with fall off the bone ribs.. Really amazing

A truly unparallelled constomer service experience. I've been eating at Spur for over 20 years and only ever had 1 or 2 minor issues. Recently I wasn't happy with the size of the patties on my Double Burger order and shot them an email about it. Within a day I was contacted directly by the regional manager who offered to hand-deliver a replacement personally. He was kind, courteous and genuinely cared about my satisfaction as a customer. I was never expecting any replacement or compensation but he insisted he wanted to make things right. It was the best burger I've ever eaten and he even threw in a second one. I've never had a restaurant or any company treat me so well and I almost never leave reviews but after this I simply had to. Friendly staff, great management, excellent food. Bravo, 5 stars.

Over and above service to fix a small error, your after service is amazing.. I ordered Dinner for my husband and myself last night, the 1 little error that I called the store to inform them of, mistakes happen so I felt I would rather call them directly Instead of throw their name all over social media. The Operator of the store spoke to me and offered to re make my order, I was not looking for a free meal but more giving feedback. He insisted to make this right and he will deliver my meal personally.... Well what a delight, he went over and above to make my meal the best meal ever, thanks so much for the amazing service and amazing food, while we are all stuck in doors because of this pandemic we want to still have our spoils and @Ottawaspursteakranch your service, food and putting the customer first AMAZING..... I will for sure be ordering again and again.. thank you to the team of staff working so hard during these hard times thanks so so much 5 star rating

Always prompt service, hot food and clean tables. Good airy setting too. Durky wings were nice and spiced and the kids burger combo was great. Good value and atmosphere too. As Spurs go this is as...

I came here to pass some time by and so I ordered a starter and milkshake it came quickly and on time and it was so good I asked for another small dish and another drink. Service was quick and efficient. Will return . Thanks

Die besten Steaks in Südafrika gegessen, große Auswahl an sehr guten Weinen und Cognac, sehr gute Sevice

My second visit to this spur in five years. Service was friendly and very quick, and the food arrived nice and hot! Only down side was the lack of some sauces, otherwise I would be back!

Our 2 daughters, my wife and I visited this Spur for lunch on a Sunday afternoon. Service was swift, beer was cold and the food was good. What you expect from this household name. Thank you very...