Spur

Staff were wonderful and even waiter he was amazing

Always a pleasure to visit

I was well looked after and my meal i always order was delicious as I remember it.....my waiter was topnotch..looked after me superbly the manager was very attentive.....thats what I calll money well spent. .thank you Spur Cavendish

We’ve been to many Spurs it’s a big part of my family’s culture. I must say, I’ve never had an experience like this before. The food came out so fast, I honestly thought I blacked out.I couldn’t believe it. Shoutout to the staff, especially "Nathanial" and "Siya" great team you guys have keep it up .Big thanks to "Stanley" as well he was exceptional.attentive, funny, and he truly made our visit memorable. Sadly, we’re leaving for Switzerland tomorrow, but we will be back ,that’s a promise. Ottawa Spur >THE GREATEST SPUR please keep it up...

Visited yesterday with my Wife, my Mum and our little toddler. I stopped by to see if you guys had a play area for kiddies, as he was needing some time to run around and the lovely ladies at the front pointed me to where it was!! So first stop was to the kiddies corner, as Abongile found me the perfect table. She introduced Florence to me and my little one -Florence the “Spur Super Granny” she spent ages gently working with our little guy- who by the end of our meal was flying down the slide to a very happy Florence! Abongile was the perfect balance of present, knowledgeable and patient! The food was delivered on the table in super quick time and nothing was too much to ask! I want to thank both Florence and Abongile who made our visit just awesome!! Plus my wife had never actually eaten at a spur!! Thanks all xx

Wonderful experience here as a single dad with my daughter. The staff were friendly and helpful, specifically Megan the manager was very accomodating, and every time I have been to this Spur, she is always friendly, smiling and pleasant.

Happy Birthday song is too LOUD

Food came out cold

I Really do hope that this review gets noticed, I am a weekly customer at Spur Canvandish square and the reason thereof is because of Andy, he is the literal reason for me being here every Monday, Andy’s customer service is second to none and as a operations manager for multiple years the way I see him interact with his colleagues is something I have not seen in a while his calm demeanour and leadership really exemplifies what a manager is and I truly hope that the company looks at him, there’s many more things I could say but for now I would like to say that you have a absolute star on your hands and I would hire him in a heartbeat if I get the opportunity

I’m writing this specifically to praise one individual - Andy (second in charge). I frequent spur quite often and I frequent this spur the most, with it being close to my home and work, and without fail the best part about coming here is the customer service I receive from Andy. He always makes one feel welcome, and he makes you feel like more than just a patron! He is exceptional in his people skills, his ability to handle problems that may arise and warm demeanour is truly second to none. After today’s exceptional service, I could not bring myself to not bring under your attention the amazing individual you have as a staff member. If ever there is one person I would strongly recommend for an increase/promotion/praise, it is Andy. You have a gem!

Well taken off, the service was great as the Manager was going around checking if his customers are Okey.

Ordered Unreal breakfast and when we got it it was Luke warm. Told the waitress and the manager when we saw them.

Just want to say thank you Cynthia was wonderful she really made my daughter birthday specail and to the management team was busy was so organized this is why I love this spur.

great steak. great coffee

I enjoy my visits and meals BUT I do not want to subjected to the cacophony blasted from your audio system whilst trying to enjoy my meal. You're not going to turn tables quicker by playing music that loudly. This trend has grown and establishments are losing customers. Please take heed.

Merveilleux endroit pour un bon repas en famille

I need to commend Ottawa spur for the most amazing ribs ever... Definitely became my fav spur with fall off the bone ribs.. Really amazing

A truly unparallelled constomer service experience. I've been eating at Spur for over 20 years and only ever had 1 or 2 minor issues. Recently I wasn't happy with the size of the patties on my Double Burger order and shot them an email about it. Within a day I was contacted directly by the regional manager who offered to hand-deliver a replacement personally. He was kind, courteous and genuinely cared about my satisfaction as a customer. I was never expecting any replacement or compensation but he insisted he wanted to make things right. It was the best burger I've ever eaten and he even threw in a second one. I've never had a restaurant or any company treat me so well and I almost never leave reviews but after this I simply had to. Friendly staff, great management, excellent food. Bravo, 5 stars.

Over and above service to fix a small error, your after service is amazing.. I ordered Dinner for my husband and myself last night, the 1 little error that I called the store to inform them of, mistakes happen so I felt I would rather call them directly Instead of throw their name all over social media. The Operator of the store spoke to me and offered to re make my order, I was not looking for a free meal but more giving feedback. He insisted to make this right and he will deliver my meal personally.... Well what a delight, he went over and above to make my meal the best meal ever, thanks so much for the amazing service and amazing food, while we are all stuck in doors because of this pandemic we want to still have our spoils and @Ottawaspursteakranch your service, food and putting the customer first AMAZING..... I will for sure be ordering again and again.. thank you to the team of staff working so hard during these hard times thanks so so much 5 star rating

Always prompt service, hot food and clean tables. Good airy setting too. Durky wings were nice and spiced and the kids burger combo was great. Good value and atmosphere too. As Spurs go this is as...

I came here to pass some time by and so I ordered a starter and milkshake it came quickly and on time and it was so good I asked for another small dish and another drink. Service was quick and efficient. Will return . Thanks

Die besten Steaks in Südafrika gegessen, große Auswahl an sehr guten Weinen und Cognac, sehr gute Sevice

My second visit to this spur in five years. Service was friendly and very quick, and the food arrived nice and hot! Only down side was the lack of some sauces, otherwise I would be back!

Our 2 daughters, my wife and I visited this Spur for lunch on a Sunday afternoon. Service was swift, beer was cold and the food was good. What you expect from this household name. Thank you very...